For orders placed through our website, any of our items (except shrink bands) can be returned within 14 days of receipt. In addition, returns are subject to a 25% restocking fee (There are no refunds on shipping charges for returns). If we pack and/or ship your order and for some reason you refuse it, handling and shipping charges will still apply. Please order carefully.
You will need to contact a representative at 561-203-2779 in order to request a Return Merchandise Authorization number and the address to send returns to. Returns without an RMA or returned to the incorrect address will not be given credit. We can not accept returns of used merchandise. Damaged shipments are rare and will be replaced or refunded.
Please inspect all packages at the time of arrival and contact us immediately about any damaged products. A claim may be filed with UPS. Returned product that is damaged during transit due to inadequate packaging cannot be refunded.
